CoinPoker Refuses to Provide Transaction Records: A Clear GDPR Violation

One of the most telling indicators of an unregulated and unlawful gambling operation is how it handles data access requests. In the case of CoinPoker, the pattern is clear: the platform systematically refuses to provide complete transaction records to its users.

Under European law, this is not optional. It is a legal obligation.

The Right of Access Under GDPR

Article 15 of the General Data Protection Regulation (GDPR) gives every individual the right to obtain confirmation of whether their personal data is being processed and, if so, to receive a copy of that data.

For gambling platforms, this includes:

  • full deposit histories,
  • full withdrawal histories,
  • transaction timestamps,
  • payment method identifiers,
  • account-related financial records.

These are not internal business documents. They are personal data.

Any company operating in or targeting the European Union must comply with these requirements, regardless of whether it uses fiat currency or cryptocurrency.

What CoinPoker Actually Provides

In practice, CoinPoker does not comply with GDPR data access obligations.

Users who request their transaction history commonly report that:

  • only partial records are provided,
  • deposit histories are incomplete,
  • some lists begin with a “withdrawal” as the first transaction,
  • transactions from certain wallets or sources are missing,
  • some requests are ignored entirely,
  • responses are delayed beyond the legal 30-day deadline.

This behavior is not consistent with good-faith compliance. It is consistent with intentional obstruction.

Why Transaction Records Matter

Transaction histories are essential for:

  • verifying losses,
  • identifying illegal gambling activity,
  • asserting consumer rights,
  • pursuing civil claims,
  • proving regulatory violations.

By withholding or manipulating these records, CoinPoker makes it significantly harder for players to:

  • demonstrate financial harm,
  • prove unlawful acceptance of deposits,
  • pursue legal recovery of funds.

This creates a structural advantage for the operator and places the burden unfairly on the player.

Partial Data Is Not Compliance

Providing incomplete or selectively filtered data does not satisfy GDPR requirements.

Under European data protection law:

  • data must be complete,
  • data must be accurate,
  • data must be provided in an intelligible form,
  • data must include all processing related to the individual.

Sending fragments of information while withholding the rest is treated as non-compliance, not cooperation.

Ignoring Requests Is a Separate Violation

Failing to respond to a valid GDPR request within 30 days is itself a violation. Ignoring follow-up messages or repeatedly delaying responses compounds the breach.

In regulated industries, such behavior can trigger:

  • regulatory investigations,
  • administrative fines,
  • enforcement orders.

CoinPoker’s continued refusal to comply suggests a broader strategy of avoiding accountability.

GDPR Applies Regardless of Licensing Claims

Some offshore platforms attempt to argue that GDPR does not apply to them because they are not based in the EU. This argument is incorrect.

GDPR applies if a company:

  • offers services to EU residents,
  • monitors the behavior of EU users,
  • processes personal data of individuals located in the EU.

CoinPoker meets all three conditions.

Why This Is a Serious Red Flag

A legitimate operator has no reason to hide transaction records from its users. The refusal to provide full data strongly suggests that:

  • the platform is aware of regulatory exposure,
  • the records reveal unlawful activity,
  • transparency would increase legal risk.

This is not a technical issue. It is a governance issue.

What This Means for European Players

For EU players, CoinPoker’s GDPR violations have direct consequences:

  • regulators can compel disclosure of data,
  • missing records weaken CoinPoker’s legal position,
  • refusal to disclose data strengthens player claims,
  • enforcement action becomes more likely.

In many cases, the inability or refusal of an operator to produce accurate records works against the operator, not the player.

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